1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Gridline Systems provides AI-powered lead capture automation services including:

Missed call text-back automation
24/7 website chatbot services
Automated appointment reminders
Review request automation

3. Pricing and Payment

Services are billed as outlined in your service agreement. Payment is due according to the terms specified in your contract. Failure to pay may result in service suspension.

4. Cancellation Policy

You may cancel your subscription at any time with 30 days written notice. Upon cancellation, we will export your data and provide transition support as needed.

5. Money-Back Guarantee

We offer a 14-day money-back guarantee. If you do not receive your first qualified lead within 14 days of service activation, you may request a full refund of your setup fee.

6. Limitation of Liability

Gridline Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes via email or through our service.

8. Contact

For questions about these Terms of Service, please contact us at:

hello@gridlinehq.com